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1. Introduction

Serenity Sculpt ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the website includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and address, that you voluntarily give to us when you register with the website or when you choose to participate in various activities related to the website, such as booking appointments or subscribing to our newsletter.

Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the website.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the website to:

• Create and manage your account.
• Process your bookings and transactions.
• Send you a newsletter.
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to the website.
• Generate a personal profile about you to make future visits to the website more personalised.
• Increase the efficiency and operation of the website.
• Monitor and analyze usage and trends to improve your experience with the website.
• Notify you of updates to the website.
• Resolve disputes and troubleshoot problems.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies on our website to enhance your browsing experience, analyse site traffic, and understand where our visitors are coming from. Cookies are small text files placed on your device that help us provide you with a better service.

We use different types of cookies:

• Strictly Necessary Cookies: Essential for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites for advertising purposes
• Preference Cookies: Remember your choices and provide enhanced features

You can control your cookie preferences through our cookie consent banner or by adjusting your browser settings. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

7. Your Rights

You have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at info@serenity-sculpt.co.uk.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Serenity Sculpt
Serenity Sculpt, Unit 11A, 44-46 Terrace Road, Walton-on-Thames, Surrey KT12 2SD
Email: info@serenity-sculpt.co.uk
Phone: +44 7886 196046